Nbalanced scorecard adalah pdf

Balanced scorecard adalah merupakan sekelompok tolok ukur kinerja yang terintegrasi yang berasal dari strategi perusahaan dan mendukung strategi. Balanced scorecard is a strategy performance management tool a semistandard structured report, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions the phrase balanced scorecard primarily refers to a performance management report used by a management team. The unbalanced scorecard posted on september 26, 2011 by speculate no comments v arguably, there has probably never been a more influential strategic measurement tool as the balanced scorecard, first coined by two harvard professors, robert kaplan and david norton. Kpis in 5 perspectives the list of the most popular kpis divided into 5 categories. Balanced scorecard adalah suatu konsep pengukuran kinerja bisnis yang menyeimbangkan pengukuran atas kinerja sebuah organisasi bisnis yang selama ini dianggap terlalu condong pada kinerja keuangan. In this video tutorial he structures the balanced scorecard as four main key performance indicators kpis. The balanced scorecard is a set of performance targets and results relating to four dimensions of performancefinancial, customer, internal process and innovation. Rais rajan is a hrdfcertified corporate trainer and management consultant. Scorecard kartu skor adalah kartu yang digunakan untuk mencatat skor performance seseorang. Balanced scorecard framework 4 perspectives kaizen. Definisi balanced scorecard konsep balanced scorecard selanjutnya akan disingkat bsc. Accounting professor kay stice offers an overview of the balanced scorecard. Make a list of those kpis and the data sources that you must have to create them.

Bsc berasal dari dua kata yaitu balanced berimbang dan scorecard kartu skor. The goal of the balanced scorecard is to tie business performance to organizational strategy by measuring results in four areas. Balanced scorecard explained a top management system. Balanced scorecard indicators for education allow us to track and improve performance in teaching. Balanced scorecard diciptakan untuk mengatasi problem tentang kelemahan sistem pengukuran kinerja eksekutif yang hanya berfokus pada perspektif keuangan saja dan cenderung mengabaikan perspektif non keuangan. The hypothesis reflecting strategy comes to life through the interplay. Faktor internal yang mempengaruhi perkembangan perusahaan adalah dari aspek finansial atau dari aspek manajerial skill. The balanced scorecard concept is a management and measurement system which enables organizations to clarify their vision and strategy and translate them into action. For the example balanced scorecard, we use a sql server analysis.

The balanced scorecard and strategy maps are used in a large number of organisations, in both the public and private sectors, as part of a growing number of management tools that senior executives are using in order to improve. Traditionally, organizations have measured success in terms of finances only. A balanced scorecard is very helpful to any organization and should be viewed as a very important document throughout the company. Balanced scorecard merupakan kerangka kerja komprehensif untuk menerjemahkan visi dan misi serta strategi perusahaan dalam seperangkat ukuran kinerja yang terpadu, tersusun dalam empat perspektif. Balanced scorecard basics communicat business systems. The balanced scorecard a means for evaluating organizational success. The balanced scorecard bsc is a performance measur ement system which was developed by kaplan and norton in 1992 in order to address the limitations of the use of. Scorecard adalah model rantai nilai proses bisnis internal yang terdiri dari tiga komponen utama yaitu. Tujuan koperasi adalah untuk meningkatkan kesejahteraan anggota pada. A practitioners guide to the balanced scorecard pdf 268kb. Sebelum munculnya konsep balanced scorecard, yang umum dipergunakan dalam perusahaan selama ini adalah pengukuran kinerja tradisional yang hanya menitikberatkan pada sektor keuangan saja. Reilly measuring organizational success is a continuous challenge for both managers and researchers. Pengertian balanced scorecard balanced scorecard adalah sebuah sistem manajemen untuk mengukur kinerja perusahaan secara lebih komprehensif. Create balanced scorecard like this template called balanced scorecard 10 in minutes with smartdraw.

Pengertian, karakteristik dan perspektif balanced scorecard. As the title indicates, this book introduces the concept of the balanced scorecard. On the balanced scorecard the timesheet chronicles. However, if the balanced scorecard is to merit its description as an innovative approach to performance measurement, it has to be much. The information included is fictional and is provided to simply demonstrate the process. Bsc adalah pendekatan terhadap strategi manajemen yang dikembangkan oleh drs. The balanced scorecard information to drive performance introduction every organisation recognises the importance of measuring. The balanced scorecard approach, pioneered by kaplan and norton is a method, or actually a collection of methods to make the linkage between strategy development and implementation clear, and to evaluate the extent to which an organization is actually meeting. Walmart balanced scorecard essay example studymoose. The methodology of balanced scorecard has been developed to allow an efficient integration of many variables that must be considered when measuring the performance of companies.

Tujuan awal didirikannnya it telkom adalah hanya untuk memenuhi. Undp management results framework balanced scorecard report measure actual target trend nonweighted average for 2001. Make sure that you have read the article before applying them to your business. A wellconstructed scorecard will tell the story of an organizations strategy through a series of linked performance measures weaving through the four perspectives. He specializes in the fields of strategic direction, performance management, balanced scorecard, management, leadership and various soft skill trainings.

Bab ii tinjauan pustaka balanced scorecard bsc disusun. The balanced scorecard focuses on factors that create longterm value traditional financial reports look backward reflect only the past. The balanced scorecard is a mature methodology, and there are many resources for introductory education, training, and consulting. It inherently lacks specific performance objectives designed to measure the execution systems, management competencies and decisionmaking systems that the specific strategy requires. We all know that business success, whether public or private, is ultimately down to performance. Melalui balanced scorecard diharapkan bahwa pengukuran kinerja keuangan dan nonkeuangan dapat menjadi bagian dari sistem informasi bagi seluruh pegawai dan tingkatan dalam organisasi. Hal yang mendasari penelitian tersebut adalah kepercayaan bahwa pengukuran kinerja berdasarkan perspektif keuangan sudah tidak efektif lagi pada. Incorporating the essential elements of strategy within.

Balanced scorecard, definisi, konsep dan perspektif. Mark hauser, managing director and founder waterstone management group the balanced scorecard bsc is a tool that organizations have used for many years to measure strategic, operational and financial performance. The balanced scorecard is a strategic management system used by nonprofit organizations, businesses, governments and industrial corporations from all over the globe to align their business activities to the overall strategy and vision of their organizations. The bsc comprises measures from financial, customer, internal processes and learning and growth perspectives. Balanced scorecard stepbystep volta river authority. My experiences as a balanced scorecard practitioner with a large canadian company taught me that tremendous results are possible with the tool, but to attain. Smartdraw includes balanced scorecard templates you can customize and insert into office. Balanced scorecard is a set of criteria that allows managers a holistic view of the organization. The fundamental problem with the scorecard is that its only one piece of the total strategic performance picture. In a knowledgeworker organisation, people the only repository of knowledge are the main resource. Balanced scorecard approach to project performance management 6 p a g e indicator. Pdf abstrak penilaian kinerja adalah penentuan secara periodik efektivitas operasional suatu organisasi, bagian organisasi, dan karyawannya. A new challenge article pdf available in journal of management development 285. Walmart has developed a scorecard so that their customers can see what goals that the company wants to achieve and also how to achieve those goals.

Beyond the balanced scorecard should strategy maps be a part of the management accountants tool kit. The chrysler group now chrysler prepared for a new comes. The balanced scorecard is a very popular management tool, used for monitoring, measuring, and reporting procedures. The basic idea of the balanced scorecard bsc is to focus the organisation on performance measures and implementing the current strategy. Memahami apa itu balanced scorecard zahir accounting blog. Saat ini balance scorecard tidak lagi dianggap sebagai pengukur kinerja, namun telah menjadi sebuah rerangka berpikir dalam pengembangan strategi. Once the organisation has committed to the methodology, a third party facilitator e. Create balanced scorecard like this template called balanced scorecard 03 in minutes with smartdraw. Balanced scorecard apart is the concept of cause and effect linkages. We must also focus on our work environment, our service and the care we provide. Balanced scorecard example the following is an example of how one might develop a balanced scorecard. Employing the balanced scorecard bsc to measure performance in higher. Pdf the use of the balanced scorecard in small companies. The theory also examines how to monitor your progress towards goal attainment, so you can react to deviations from the plan.

A balanced scorecard is a performance metric used in strategic management to identify and improve various internal functions of a business and their resulting external outcomes. The balanced scorecard definesthe key matrixes you should examine and how you should measure them. Di dalam balanced scorecard, pengukuran finansial memiliki dua peranan penting yaitu semua perspektif bergantung pada pengukuran finansial yang menunjukan implementasi dari suatu strategi yang telah di rencakan, dan yang kedua adalah memberi dorongan kepada 3 perspektif yang lainnya mengenai target yang harus di capai oleh perusahaan. Until recently, data for the other health professions, as well as nursing have been difficult to collect in a standardized way, and as such, have been absent from our scorecard. But there is much more to success than just the bottom line. Background, purpose, and position practice themes the balanced scorecard offering thoughts on strategy strategy planning beneficial outcomes measurement sample balanced scorecards bsc training resources references 2104. This is a tricky objective because it is an outcome achieved over a period of time and will depend on factors beyond the project team like telecommunications, cost. In order to translate the companys strategy into a reality, the theory of balanced scorecards uses. Sebelum munculnya konsep balanced scorecard, yang umum dipergunakan dalam perusahaan selama ini adalah pengukuran kinerja tradisional yang hanya. Updating the balanced scorecard for the saas world. Incorporating the essential elements of strategy within your organization a guide to the balanced scorecard this guide covers create keeping strategy creation practical, focused and agile empower empowering people through engagement and communications execute manage execution with ownership and accountability.

Balanced scorecard, definisi, konsep dan perspektif jurnal. Pdf metode balanced scorecard untuk mengukur kinerja institut teknologi telkom. I recently finished reading the balanced scorecard translating strategy into action by robert s. Anytown hospital has just finished a twoday retreat where they revised and updated their mission and vision statements and drafted a strategic plan. Konsep balanced scorecard selanjutnya akan disingkat bsc. Pdf employing the balanced scorecard bsc to measure.

How to create a balanced scorecard to create a balanced scorecard by using performancepoint services, you typically use the following process. Revisiting the bsc as bill russo, cgs director of business strategy, explains, the organization was no stranger to the scorecard concept. Traditional performance measurement systems place special emphasis on. Balanced scorecard update university health network. Robert kaplan harvard business school and david norton pada awal tahun 1990. Undp management results framework balanced scorecard. The balanced scorecard bsc provides managers with the instrumentation they need to navigate to future competitive success. Chrysler had been using various scorecard systems as far. The learning and growth perspective this perspective includes employee training and corporate cultural attitudes related to both individual and corporate selfimprovement. Project performance management using balanced score card.

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